In the UK today, most companies could not function efficiently without assistance from support workers solving problems with PC's and networks, while making recommendations to users on a constant basis. Industry's need for larger numbers of commercially qualified individuals is enhanced, as society becomes significantly more beholden to PC's in these modern times.

A subtle way that training companies make more money is by charging for exams up-front then giving it 'Exam Guarantee' status. This sounds impressive, but is it really:

These days, we are a tad more knowledgeable about sales gimmicks - and generally we realise that of course we're actually paying for it (it's not a freebie because they like us so much!) If you want to get a first time pass, then you should fund each exam as you take it, give it the priority it deserves and give the task sufficient application.

Take your exams at a local pro-metric testing centre and don't pay up-front, but seek out the best deal for you when you're ready. Paying in advance for exams (plus interest - if you're financing your study) is madness. Why fill a company's coffers with your money only to please their Bank Manager! A lot bank on the fact that you will never make it to exams - so they get to keep the extra funds. Most companies will require you to sit pre-tests and prohibit you from re-taking an exam until you have proved to them you have a good chance of passing - which actually leaves you with no guarantee at all.

Paying maybe a thousand pounds extra on an 'Exam Guarantee' is naive - when a commitment to studying and the use of authorised exam preparation tools is actually the key to your success.

It only makes sense to consider training courses that progress to industry acknowledged certifications. There are loads of minor schools offering their own 'in-house' certificates that are essentially useless when you start your job-search. The top IT companies such as Microsoft, Adobe, CompTIA or Cisco all have nationally renowned proficiency programs. Major-league companies like these will make your CV stand-out.

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